If your complaint is not resolved to your satisfaction, you can then contact Ofgem so we can follow up the issue with the site concerned. You can do so by: Email: [email protected]ofgem.gov.uk. Telephone: 020 7901 7295.
Hereof, how do I contact Ofgem?
You can contact the team on:
- Tel: 020 7901 7295.
- Email: [email protected]
Also Know, how do I contact Eversmart energy?
Utilita will contact Eversmart Energy's customers with more information about their contract, tariff and any credit owed to you. If your question isn't answered here, you should contact the Utilita customer contact team. www.utilita.co.uk/supply-transfer or call 01962 679 098.
Is Ofgem the ombudsman?
We're the Energy Ombudsman. We're approved by Ofgem - the UK gas and electricity regulator - to independently handle disputes between consumers and energy suppliers.
What powers do Ofgem have?
What action can we enforce?
- Enforcing licence conditions.
- Enforcing competition law.
- Enforcing consumer protection law.
- Gas and Electricity Markets Authority (or 'GEMA')
- Enforcement Decision Panel.
- Settlement committees.